Wake Forest University

Wake Forest University

Senior backend support for a top-30 university's WordPress multisite serving millions of annual visitors.

  • Sector Higher Ed
  • Services Strategy, WordPress

At a glance

  • 60+

    Sites in the multisite network

  • Millions

    Annual visitors served

  • 99.9%

    Uptime SLA, mission-critical comms

Challenge

A top-30 national university running a large WordPress multisite across dozens of schools, departments, and programs needed senior backend reinforcement to keep mission-critical communications fast, available, and secure.

Approach

Embedded in the in-house team to focus on backend reliability: custom plugin development, AWS infrastructure work, performance optimization, and accessibility, while collaborating with designers and content strategists across the university.

Delivery

Custom plugins, performance work, and API integrations on an AWS-hosted multisite. Strict uptime SLAs upheld through proactive maintenance, automated testing, and incident response.

Outcome

Reliable enterprise-grade WordPress operating at university scale. The team continues to ship multisite improvements without compromising stability or accessibility standards.

William's senior backend chops have made him a rare and reliable contributor on a multisite that doesn't tolerate surprises. He shows up, asks the right questions, and ships.
Web Team Lead, Wake Forest University